Records Management

Records management continues to be a formidable business challenge. Enterprise content is expanding past capacity and corporate governance and compliance violations are making headlines. This presents a call to action for organizations to proactively enforce records and retention policies to mitigate risk while improving efficiencies, reducing costs and improving business agility.

Crescent’s Records Management Solution integrates all physical, electronic and email records regardless of type, source or location into a single, virtual and scalable enterprise-wide system.

Crescent’s Records Management Solution can help you maximize efficiency and reduce costs while effectively managing the growing volume of information in your organization.

Benefits include:
 

• Integrated management of all physical, electronic and email records
• Reduced administrative redundancy
• Records life cycle management
• Convenient and automated records declaration and the ability to manage the controls for distributed corporate content via Federated RM to provide a comprehensive compliance solution that facilitates knowledge sharing

The Records Management Solution is part of the Crescent Information Governance solution which helps you reduce risk by performing proactive continuous compliance through the protection of information assets while preparing you for the reactive processes of audit and discovery. The Solution includes life cycle services and education to ensure alignment between IT and business goals, decrease time to value, improve staff productivity and maximize the return on your software investment by leveraging your IT infrastructure, not replacing it.

Crescent offers a comprehensive records management solution to help you manage, control and discover information across the enterprise, regardless of where it resides, to ensure you can respond effectively, not reactively, when information is requested.

Key capabilities include:
 

• Consistent controls on all physical and electronic records independent of media or form under a single enterprise file plan
• U.S. DOD 5015.2 certified under both Chapters 2 and 4
• Assists organizations in complying with various regulatory and legislative demands such as SEC 17 A, NASD 3010, HIPAA, Sarbanes-Oxley Act, FDA 21 CFR 11, the Patriot Act and integration with the Specially Designated Nationals (SDN) List
• Federated RM to manage disparate repositories providing powerful search, discovery and legal hold functionality
• Integration with leading Document Management Systems (DMS), email, imaging, archive and storage vendors
• A Life Cycle Policy Engine for flexible time and event based scheduling
• Robust email management including automated rules and integration with mobile devices such as Blackberry and Treo
• Seamless integrations with Microsoft Office Suite, Microsoft Windows Explorer and email integration to enable declaration of emails directly from Microsoft Outlook Interface, IBM Lotus Notes Interface, or Novell GroupWise Interface and store email directly into the CA Records Manager repository
• Enhanced security features including three-tier security model, access control, ethical walls, hierarchical security model for classification levels, supplemental markings and database referential integrity
• Conflict avoidance and new business intake solutions
• Warehouse space management
• Imaging capabilities leveraging your existing digital Multi Function Devices
• Storage management support for HDS, HCAP and EMC Centera
• Records consulting and implementation services

Crescent Records Management Solution includes several additional options which address the different challenges of managing records and information to provide enhanced performance and functionality. These include:
 

• Physical Space Management
• Conflicts Manager
• SDN Search
• Mobility
• Barcode Technology
• RFID Integration
• Third Party Storage Integrations
• Accounting System Integration
• Case Management System Integrations
• Developer’s Toolkit