ITIL Maturity Self-assessment Tool

The ITIL Maturity Self-assessment tool is a collection of IT management self-assessment surveys designed to help you:

• Target areas of greatest challenge/payback
• Share industry best practices knowledge
• Identify which solutions provide the greatest potential business value

Profiler is Crescent proprietary ITIL-based automated web-based software with an extensive database of best practices throughout the industry. Profiler will help you compare your existing environment to the industry best practices and decide on a roadmap with a clearly articulated ROI that will help you improve your IT environment by achieving the next level of maturity according to industry recognized ITIL standards. Profiler addresses the top five IT challenges in the area of:

• Infrastructure Management
• Service Delivery
• Security
• Service Support
• Application Management